FAQ – Frequently Asked Questions about Car Care

FAQ

Everything You Need to Know

  • Why choose hand washing over an automatic car wash?

    Automatic car washes use rotating brushes that can damage the car’s clear coat and leave micro-scratches. At Hocus centers, all car washing is performed 100% by hand using professional products and soft sponges. This ensures your car is not only clean but also safe from mechanical damage.

  • Where can I find Hocus cleaning centers in Vilnius?

    We are located in the most strategically convenient locations so that a car wash in Vilnius is always on your way:

    • Hocus Panorama (Saltoniškių g. 9, Floor -1)
    • Hocus Ozas (Ozo g. 18, Floor -1)
    • Hocus Ogmios miestas (J. Kubiliaus g. 16)
    • Hocus Forum Palace (Konstitucijos pr. 26)
    • Hocus 3 Burės (Lvivo g. 25)
    • Hocus Riešė (Molėtų pl. 13, Riešė)
    • Hocus Savanorių (Savanorių pr. 176F)
    • Hocus Ukmergės (Ukmergės g. 130)
  • What is the "Premium experience in everyday situations"?

    Our philosophy is based on your convenience: you leave your dirty car with us while you shop, exercise, or watch a movie atthe shopping center, and return to find it impeccably clean. This saves you time and provides top-quality service without any stress.

  • Is it safe to wash a car in winter?

    Yes, washing your car in winter is essential to remove aggressive road salts and grime. At Hocus centers, cars are washed and thoroughly dried to avoid any risk of freezing.

  • What is car body polishing and when is it necessary?

    Auto polishing is performed to remove minor scratches in the lacquer, road film, and to restore the original shine. It is recommended when the paint becomes matte or faded. The process can take anywhere from 4.5 to 7 hours, depending on the condition of the body.

     

  • Do you remove insect residue and road tar?

    Yes, during a manual car wash, our specialists gently remove insect secretions and other heavy contaminants that often remain after a standard automatic wash.

  • How much does professional interior detailing cost in Vilnius?

    The price for chemical interior cleaning at our Vilnius branches depends on the chosen level: from cleaning a single seat (~15 min.) to full interior chemical cleaning and drying, which takes 5–8 hours. The price for the full package is approximately €249.

  • Does interior cleaning help remove unpleasant odors?

    Yes, our professional interior cleaning includes not only vacuuming but also odor neutralization and deep fabric cleaning.

  • Do you clean child seats and leather interiors?

    Yes, we provide specialized child seat cleaning services (~1 hour) and perform cleaning and conditioning of leather interiors to ensure the longevity of the leather.

  • Does Hocus offer gift cards?

    Yes, you can gift a “Premium” cleanliness experience to your loved ones by purchasing gift cards. It is the perfect gift for any occasion.

  • Does car maintenance increase its resale value?

    Unquestionably. Regular care of the car’s body and interior helps maintain a flawless appearance, which directly increases the vehicle’s value on the secondary market.

⭐ 4.9/5 from 24+ happy customers

“HOCUS exceeded all my expectations! The car looks brand new, and the service was flawless.”

Jonas P., Vilnius

user

“I was really happy with the interior cleaning. The stains were completely gone and the car smells so much better now. The guys were super nice and helpful, so I’ll definitely be coming back.”

Aistė K., Kaunas

user

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